IICRC-Certified. Available 24/7. Calgary’s trusted water damage restoration team. Ready when it matters most.
Call Red Dot Restoration for a loss inspection. We’ll assess the damage honestly, explain your options clearly, and get to work fast.


Water damage moves fast. What starts as a burst pipe, an overflowing appliance, or a flooded basement can spread through walls, subfloors, and insulation within hours, and if it isn’t dried properly, mould can follow within 72 hours. In Calgary, where frozen pipes in winter, spring snowmelt, and summer hailstorms are part of life, water damage restoration is one of the most urgent calls a homeowner can make.
At Red Dot Restoration, we provide certified water damage restoration in Calgary and surrounding communities, from emergency water extraction to full structural drying, repairs, and rebuilds. Our IICRC-certified team responds 24/7, assesses your home at no charge, and works directly with your insurance adjuster from day one. Whether you’re dealing with a basement flood, a failed appliance, or storm-related water ingress, we’re ready to help fast, thoroughly, and with clear communication every step of the way.

We respond 24/7 and arrive ready to work. Our certified technician conducts a thorough on-site assessment using moisture meters, thermal imaging, and probes to identify all affected areas, including concealed moisture behind walls and under floors. You receive a clear, honest evaluation before any work begins.
Using industrial-grade truck-mounted and portable extraction equipment, we remove standing water from your home as quickly as possible. Fast extraction is critical, because the longer water sits, the deeper it penetrates into structural materials and the greater the risk of secondary damage.
We place commercial-grade air movers and dehumidifiers strategically throughout the affected areas to begin the drying process. Moisture readings are taken and documented daily so you always know exactly where things stand and how the drying is progressing.
Our team returns daily to monitor moisture measurements and adjust equipment placement as needed. Each reading is logged and documented. This is critical for both guaranteeing a thorough dry-out and providing accurate records for your insurance claim.
Once structural materials are dry, we apply antimicrobial treatments to affected surfaces to reduce bacterial contamination and lower the risk of mould growth. This step is especially important in grey water or sewage-adjacent situations where contamination is a concern. It can also be appropriate in areas where elevated humidity or lingering condensation has contributed to microbial risk following the water event.
When materials such as drywall, insulation, flooring, or cabinetry are saturated beyond salvage, we remove them safely and cleanly. We take a conservative approach, removing only what genuinely cannot be saved, and document everything thoroughly for your insurer. If we can save it we will.
Once the home is dry and clear, our in-house rebuild team restores your home to its pre-loss condition. From drywall and paint to flooring, trim, and full room reconstruction, we don’t hand you off to a second contractor. We see the job through from water on the floor to your home fully restored.

Water damage situations in Calgary homes don’t always look the same. Here are the most common situations we help homeowners with:

Calgary basements flood, and it’s not a matter of if, it’s when. Spring snowmelt, overland flooding, sewer backups, and failed sump pumps are among the most frequent causes we see, particularly in established neighbourhoods across NE and SE Calgary. If your basement has water in it, fast extraction and proper drying are the difference between a manageable restoration and a full gut job. We respond 24/7 and bring the right equipment on the first visit.


Frozen pipes are a real risk in Calgary winters, especially in exterior walls, garages, and vacation properties left unheated. A single pipe failure can release hundreds of litres of water in minutes, saturating walls, ceilings, and flooring across multiple levels. We extract, dry, document, and work directly with your home insurance adjuster throughout.


Washing machines, dishwashers, refrigerator water lines, and hot water tanks are among the leading causes of residential water damage in Calgary. These events often go unnoticed for hours or longer, allowing water to spread under flooring and behind cabinetry. We use moisture mapping to find every affected area, not just what’s visible on the surface.


Calgary’s hailstorms and heavy spring rains regularly compromise roofing, flashing, and window seals, allowing water into attics, ceilings, and wall cavities. This type of damage is often underestimated because it isn’t always immediately visible. Our moisture detection equipment identifies the full extent of the intrusion, so nothing is missed.


Not every water damage call starts with visible flooding. In some Calgary homes, ongoing condensation around windows, exterior walls, attics, or poorly ventilated spaces can create enough moisture to damage materials over time and contribute to mould growth. If you’ve noticed recurring moisture, staining, damp drywall, or musty odours, our team can assess whether condensation, trapped humidity, or a related moisture issue is part of the problem.


One of the first questions Calgary homeowners ask us is: 'Will my home insurance cover this?' The honest answer is that it depends on the cause, and it's worth understanding before you assume you're paying out of pocket. In Alberta, home insurance could cover mould remediation when the mould resulted from a sudden and accidental water event, such as:
• A burst or failed pipe
• An appliance malfunction (washing machine, dishwasher, refrigerator water line, or hot water tank)
• Accidental overflow from a fixture or drain
• Roof damage from a storm that allowed water ingress
• Overland flooding, gradual leaks, and long-term moisture issues left unaddressed are generally not covered, as insurers typically view them as maintenance or environmental issues rather than sudden losses. Sewer backup coverage also varies by policy; some homeowners carry a specific rider, while others do not.
Red Dot Restoration has extensive experience navigating home insurance claims across major Alberta insurers. Our team uses Xactimate, the industry-standard estimating software used by adjusters, so our documentation is in exactly the format your insurer expects. We:
• Help you understand what your policy likely covers before we begin
• Document the damage thoroughly with photos, moisture readings, and a detailed scope of work
• Communicate directly with your adjuster when needed
• Handle the paperwork so you can focus on your family and your home
Not sure if you’re covered? Call for an inspection. Get a straight answer.
Disclaimer: Every water damage situation and every insurance policy is different. Red Dot Restoration can help you understand the process, document the damage, and communicate with your adjuster, but final coverage decisions are always made by your insurance provider.

Red Dot Restoration provides water damage restoration and flood restoration across Calgary and the surrounding region, including:
Calgary (NW, NE, SW, SE) · Airdrie · Okotoks · Chestermere · Cochrane · High River · Strathmore · Langdon · Bragg Creek · Banff · Canmore
We also provide specialist water damage restoration for property managers, condominium managers, and commercial properties, with detailed reporting, insurance documentation, and minimal disturbance to operations.
Commercial Water Damage Restoration page.
When disaster strikes, Red Dot Restoration delivers
Property damage can feel overwhelming. These FAQs are here to give you clarity, confidence, and a clear next step when it matters most.
Water damage restoration in Calgary usually ranges from $3,000 to $8,000 for most residential situations, depending on the size of the affected area, the category of water involved, and the extent of structural damage. Smaller, contained events like a single appliance failure may fall at the lower end, while a flooded basement involving multiple rooms or structural drying over several days will be much higher. Red Dot Restoration provides a free on-site inspection and written estimate before any work begins, so you know exactly what you’re looking at.
In many cases, yes, particularly if the damage resulted from a sudden and accidental event such as a burst pipe, appliance failure, or storm-related water ingress. Gradual leaks, overland flooding, and long-term moisture issues are generally excluded, and sewer backup coverage depends on whether you have the appropriate rider on your policy. Red Dot Restoration works directly with home insurance adjusters using Xactimate, and we can help you understand what your specific situation likely involves during your free inspection.
Disclaimer: Every water damage situation and every insurance policy is different. Red Dot Restoration can help you understand the process, document the damage, and communicate with your adjuster, but final coverage decisions are always made by your insurance provider.
The drying phase of water damage restoration typically takes 3 to 5 days for most residential situations, though this depends on the extent of the damage, the materials affected, and environmental conditions. Structural repairs and rebuild following drying can add time, depending on the scope. We provide daily moisture readings and an explicit timeline from the start, so you’re never left wondering where things stand.
Professional restoration companies do much more than place fans and dehumidifiers and hope for the best. At Red Dot Restoration, we monitor drying using moisture meters, thermal imaging, and daily readings from affected materials and surrounding air conditions. We also track psychrometric conditions, which means measuring factors like temperature, humidity, and grain depression to understand how efficiently moisture is being removed from the structure. This allows us to adjust equipment as needed, verify that materials are drying properly, and document the process clearly for both peace of mind and insurance records.
For many water damage situations, yes, particularly if the affected area is isolated to a basement, single room, or utility area and the rest of the home is unaffected. If the damage is extensive, affects living areas across multiple floors, or involves Category 3 (sewage) contamination, temporary relocation may be necessary for health and safety reasons. We’ll give you a clear recommendation during your initial inspection based on our findings.
Water mitigation refers to the emergency phase, extracting water, stopping the spread of damage, and beginning the drying process. Water damage restoration is a more comprehensive process that includes structural drying, material removal where needed, antimicrobial treatment, and a full rebuild. At Red Dot Restoration, we handle both phases in-house, so there’s no handoff between companies and no accountability gap.
Mould can begin to establish within 72 hours of a water damage event, particularly in warm, enclosed spaces with organic materials like drywall and wood framing. This is why fast response and thorough drying are critical — not just for structural reasons, but to prevent a secondary mould problem from developing. If you’re concerned about mould following water damage, our team can assess for both during the same inspection.
If it’s safe to do so, identify and stop the source of the water — shut off the supply valve or main water line if needed. Avoid walking through standing water if there’s any chance of an electrical hazard. Move valuables and furniture away from affected areas if you can do so safely, but don’t use fans or household heaters to dry; improper drying can drive moisture deeper into materials. Then call Red Dot Restoration. We’ll talk you through the following steps on the phone and get a team to your home as quickly as possible.
Flood restoration and water damage restoration refer to the same overall process: extracting water, drying the structure, treating affected materials, and restoring the property to its pre-loss condition. “Flood restoration” is typically used when the event involves a large volume of water, such as a basement flood, overland flooding, or major plumbing failure. At Red Dot Restoration, we handle both, whether it’s a contained appliance leak or a fully flooded lower level.
In some situations, plant-based or lower-toxicity antimicrobial products may be available, but the right treatment depends on the type of water loss, the materials affected, and the level of contamination involved. In restoration work, product selection has to be based first on safety, effectiveness, and industry-appropriate application. If you have concerns about sensitivities, pets, children, or product preferences, let us know during the inspection and we can explain the options that may be appropriate for your situation.
IICRC Certified · Free Home Inspections · Insurance Claims Welcome · 24/7 Emergency Response · Calgary & Area
Call Red Dot Restoration for a free home inspection. We’ll assess the damage honestly, explain your options clearly, and get to work fast, with your insurance claim handled from day one.