IIICRC-Certified. Operations-First Approach. Calgary's trusted commercial fire restoration team is built to get your business back up and running faster.
Call Red Dot Restoration when fire or smoke affects your commercial property. We'll secure the building, assess all types of damage, and manage your insurance claim with the documentation your insurer expects.
A fire in a commercial property creates three problems simultaneously, and each compounds if not addressed quickly. The flames themselves cause direct structural damage. Smoke and soot spread far beyond the fire origin, penetrating walls, ceilings, HVAC systems, and contents throughout the building, and corroding surfaces within hours. Water from sprinkler systems or firefighting efforts affects large floor areas and must be extracted and dried before mould can establish itself.
For Calgary businesses, commercial fire and smoke damage restoration is both a property emergency and an operational one. Every day a space is out of commission costs revenue, disrupts staff, and puts tenant relationships at risk. At Red Dot Restoration, we respond 24/7, stabilize and secure your property immediately, and build our restoration plan around your operational priorities from the first assessment. Our IICRC-certified team handles every damage type in-house, works after hours when your business needs to stay open, and provides the detailed Xactimate documentation your commercial insurer requires. Call us for a full no-charge assessment as soon as it is safe to access the property.
We respond 24/7 and arrive ready to stabilize the property immediately. Compromised roofing, walls, windows, and access points are boarded up and tarped to prevent further weather exposure and secure the building. We assess which areas of the property are safe to access and which require controlled entry, and we advise you on tenant and staff access restrictions from the outset.
Our team conducts a structured assessment of all fire, smoke, soot, and suppression water damage throughout the property. This includes areas well beyond the fire origin, because smoke travels through HVAC systems and wall cavities into adjacent spaces. Every finding is photographed and compiled into an Xactimate format report ready for your commercial insurance adjuster. You receive a complete scope of work before any restoration begins.
Sprinkler systems and firefighting efforts leave significant water across large commercial floor areas. We extract standing water using industrial equipment scaled to commercial losses and deploy drying systems throughout all affected zones. Daily moisture logs are produced throughout the drying phase, which supports both the structural drying standard and your insurance claim documentation.
Soot is acidic and begins corroding metal fixtures, electronics, surfaces, and finishes within hours of a fire. This is one of the most time-sensitive phases of commercial fire restoration. Our team performs emergency pre-cleaning on all high-value and corrosion-vulnerable surfaces, including commercial kitchen equipment, server hardware, metal shelving, glass, and architectural finishes to stop active deterioration before full remediation begins.
Using professional-grade cleaning agents specific to the type of smoke residue present, we systematically clean all affected surfaces, including walls, ceilings, flooring, structural framing, HVAC components, and contents. Smoke odour is treated using thermal fogging and hydroxyl-generation equipment to neutralize odour molecules at the source throughout the building, not just in the immediate fire area.
All affected contents, including office equipment, furniture, commercial kitchen equipment, retail inventory, tenant improvements, and business personal property, are carefully inventoried, assessed, and, where salvageable, cleaned and restored. Items requiring specialist treatment are packed out to our facility. Unsalvageable contents are documented thoroughly with photographs and a written inventory to support your commercial insurance claim.
Once the property is clean, dry, and cleared, our in-house rebuild team restores it to pre-loss condition. From replacing drywall and commercial ceiling systems to full reconstruction of kitchen, office, retail, or hospitality spaces, we manage every trade and every phase in-house. You work with one team, one timeline, and one project manager throughout the entire rebuild.
Commercial fire and smoke damage situations in Calgary properties don't all look the same. Here are the clients and scenarios we most commonly work with:
Kitchen fires are among the most common commercial fire events we respond to in Calgary. A cooking fire or hood system failure can cause significant direct fire damage and extensive smoke penetration throughout the building, including into dining areas, storage spaces, and HVAC systems. Commercial kitchen equipment represents a major contents value that must be carefully assessed and documented. We handle the full scope from kitchen rebuild to front-of-house smoke remediation, and we work with urgency to get food service operations back online as fast as possible.
A fire originating in one suite in a multi-tenant office building frequently causes smoke and soot damage throughout multiple adjacent and above spaces, even when flames are contained to a single unit. Tenants who experienced smoke damage but no direct fire damage still face corrosion, odour, and air quality issues that require professional remediation. Red Dot Restoration coordinates the restoration across all affected suites under a single scope of work, providing unified reporting to the building owner and insurer while managing individual tenant communication.
Retail fires involve significant exposure of contents, including merchandise, display fixtures, point-of-sale systems, and stored inventory, all of which require careful documentation for the insurance claim. Customer-facing spaces also carry reputational urgency: the longer a retail location remains closed or visibly damaged, the greater the impact on brand and revenue. We work with retail operators to prioritize the restoration sequence around reopening the selling floor as quickly as possible.
A fire in a strata-titled commercial building or mixed-use property creates complex obligations across multiple ownership interests. Building common areas, individual strata lots, and tenant improvements may all have separate insurance policies and distinct documentation requirements. Red Dot Restoration provides the structured, detailed documentation that property managers and strata councils need to satisfy their obligations to unit owners, building insurers, and commercial tenants throughout the restoration process.
Fire and smoke in an industrial or warehouse setting create unique challenges: large open floor areas, specialized equipment, bulk inventory, and complex ventilation systems all affect both the scope of damage and the restoration approach. We have the equipment capacity and the commercial restoration experience to handle large-scale industrial fire losses efficiently, with documentation appropriate for complex commercial insurance claims.
Not every commercial fire call involves major structural damage. A contained equipment fire, a neighbouring unit fire, or a smoke event from a building system failure can still cause significant smoke and soot damage throughout a commercial space, with real consequences for air quality, contents, and business operations. If your commercial property has visible soot, lingering smoke odour, or was adjacent to a fire event, professional assessment and remediation are warranted even if you see no direct fire damage.
One of the most important calls you make after a commercial fire is to your insurance provider. Commercial fire insurance claims are among the most complex property claims to manage, and the quality of documentation produced in the first days of restoration directly impacts how the claim proceeds.
In Alberta, commercial property insurance could cover fire and smoke damage restoration when the damage resulted from a sudden and accidental event, such as:
• An accidental fire originating within the property, including kitchen fires, electrical fires, and equipment failures
• Smoke and soot damage spreading beyond the fire origin, including to adjacent suites in multi-tenant buildings
• Water damage from sprinkler system activation or firefighting suppression efforts
• Fire or smoke damage from a neighbouring property affecting your commercial space
Fires resulting from intentional acts, known hazardous conditions that were not remediated, or buildings left vacant beyond your policy's vacancy clause may be treated differently by your insurer. Smoke damage originating from an external source, such as a wildfire, may also be subject to different coverage terms depending on your specific policy.
Red Dot Restoration has extensive experience navigating commercial fire insurance claims across major Alberta insurers. Our team uses Xactimate, the industry-standard estimating software for commercial adjusters, so our documentation meets your insurer's standards from the first day on site. We:
• Help you understand what your policy likely covers before restoration work begins
• Produce a complete photographic record and written scope covering all fire, smoke, soot, and water damage throughout the property
• Prepare a detailed contents inventory for all affected business personal property, equipment, and tenant improvements
• Maintain daily drying logs and progress documentation throughout the project
• Communicate directly with your adjuster and provide structured updates throughout the restoration
• Handle the claim documentation so you can focus on your tenants, your team, and your operations
If you manage a commercial property and need a restoration partner who understands how commercial fire claims work, call us for a straight answer.
Disclaimer: Every fire damage situation and every commercial insurance policy is different. Red Dot Restoration can help you understand the process, document the damage, and communicate with your adjuster, but final coverage decisions are always made by your insurance provider.
Red Dot Restoration provides commercial fire and smoke damage restoration across Calgary and the surrounding region, including:
Calgary (NW, NE, SW, SE) · Airdrie · Okotoks · Chestermere · Cochrane · High River · Strathmore · Langdon · Bragg Creek · Banff · Canmore
We work with property managers, building owners, strata councils, and business operators across all commercial sectors, including office, retail, hospitality, restaurant, healthcare, industrial, and multi-unit residential.
Visit our Residential Fire & Smoke Damage Restoration page.
When disaster strikes, Red Dot Restoration delivers
Property damage can feel overwhelming. These FAQs are here to give you clarity, confidence, and a clear next step when it matters most.
Commercial fire restoration costs vary significantly depending on the size of the affected area, the severity of the fire, the extent of smoke and soot distribution throughout the building, and the scope of rebuild required. Smaller contained events may fall within the range of $15,000 to $50,000, while large-scale structural fires involving full-floor reconstruction can reach into the hundreds of thousands or even millions. Red Dot Restoration provides a full on-site assessment and written Xactimate estimate before work begins, so you have a documented scope ready for your adjuster from the start.
Commercial fire damage, including smoke, soot, and suppression water damage, is typically covered under standard commercial property insurance policies when the fire resulted from a sudden and accidental cause. Smoke damage to adjacent suites in multi-tenant buildings is also generally covered, though the specific policy and ownership structure affect how that claim is structured. Red Dot Restoration works directly with commercial property adjusters using Xactimate and can help you understand how your specific loss will be documented and presented.
Disclaimer: Every fire damage situation and every commercial insurance policy is different. Red Dot Restoration can help you understand the process, document the damage, and communicate with your adjuster, but your insurance provider always makes final coverage decisions.
Emergency stabilization, boarding, and initial assessment happen within the first 24 hours. Suppression, water extraction and drying typically run three to five days. Smoke and soot remediation across the entire affected area, including HVAC cleaning and contents treatment, takes 1 to 2 weeks, depending on the property's size. Full rebuild and reconstruction timelines vary based on scope and can range from several weeks to several months for large structural losses. We provide a detailed project timeline after the initial assessment.
It depends on the scope and location of the damage. For fires contained to one area of a larger property, it is often possible to isolate the affected zone and keep other areas operational. We schedule remediation work after hours and on weekends, where your business needs to remain open during the day. For more extensive losses involving structural compromise, significant smoke distribution throughout the building, or air quality concerns, a temporary closure is generally necessary. We will advise you clearly during the initial assessment based on what we find.
Soot is acidic and begins actively corroding surfaces within hours of a fire. Metal fixtures tarnish and pit, electronics are damaged, painted surfaces become increasingly difficult to clean, and plastic finishes can permanently discolour. In a commercial setting where equipment and contents represent significant value, every hour of delay increases what cannot be saved and the overall cost of the claim. Emergency pre-cleaning of high-value surfaces is one of the first actions we take on site.
Quite possibly, yes. Smoke travels through HVAC systems, wall cavities, and shared corridors and can cause meaningful soot and odour damage in suites that had no direct contact with flames. If your space smells of smoke, has visible soot deposits, or shares an air system with the fire-affected area, a professional assessment is warranted. Red Dot Restoration coordinates multi-suite remediation under a single scope of work, which simplifies the insurance claim process for both the building owner and individual tenants.
Commercial fire claims typically require a complete photographic record of all affected areas, a written scope of work covering fire, smoke, soot, and water damage throughout the property, a detailed contents inventory for damaged business personal property and equipment, daily drying logs, and an Xactimate estimate prepared to industry standards. Red Dot Restoration produces all of this as a standard part of our commercial restoration process. Your adjuster receives a complete, professionally prepared documentation package from the first week on site.
All affected contents, including office equipment, commercial kitchen equipment, furniture, retail inventory, and tenant improvements, are inventoried, photographed, and assessed. Items that can be cleaned and restored are treated at our facility and returned when the space is ready. Items that cannot be restored are documented in a written inventory with photographs to support your contents claim. Nothing is removed or disposed of without your knowledge and sign-off, because the documentation trail for your insurer depends on a complete record.
IICRC Certified · Commercial Fire & Smoke Assessment · After-Hours Restoration Available · Insurance Claims Welcome · 24/7 Emergency Response · Calgary & Area
Call Red Dot Restoration for a commercial fire damage assessment. We'll secure your property, address all three damage types, and manage your insurance claim with the documentation your insurer expects — so you can focus on getting back to business.