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Fire & Smoke Damage Restoration Calgary

IICRC-Certified. Calm, Expert Guidance. Calgary's trusted fire damage restoration team, with you from the first call to the final nail.

Call Red Dot Restoration after a fire. We'll assess the damage honestly, explain exactly what comes next, and take it from there so you don't have to figure it out alone.

IICRC Certified

IICRC Certified Industry-recognized certification for fire and smoke damage restoration

Fire Damage Inspection

Full on-site inspection covering fire, smoke, soot, and water damage from firefighting, documented and explained clearly

Insurance Claims

We work directly with your adjuster using Xactimate

24/7 Emergency

24/7 Emergency Live team response, day or night, including board-up and emergency securing

Why Red Dot

Don't Wait Until It's Too Late

A house fire is one of the most disorienting things a Calgary homeowner can go through. In the hours after, it's hard to know where to start: what's salvageable, who to call, what your insurance covers, or whether it's safe to go back inside. Fire damage restoration in Calgary is more complex than most people expect, because a fire creates three problems at once.

There's the damage from the flames themselves, smoke and soot damage that spreads far beyond the burn zone, and water damage from firefighting efforts that needs to be addressed immediately.At Red Dot Restoration, we understand that what you need right now isn't a sales pitch. It's a steady, experienced team that can walk you through this clearly. Our IICRC-certified technicians respond 24/7, secure your property, assess all three damage types, and work directly with your insurance adjuster from day one. We'll tell you honestly what can be saved, what needs to go, and what the path forward looks like.

Our Process

Our Fire & Smoke Damage Restoration Process

Emergency Response & Property Securing

We respond 24/7 and arrive ready to stabilize your property immediately. If the fire has compromised your roof, walls, or windows, we board up and tarp all openings to protect your home from weather, animals, and unauthorized entry while the restoration process begins. This step is critical because an unsecured, fire-damaged home deteriorates rapidly and can lead to complications with insurance.

Damage Assessment & Documentation

Our certified technicians conduct a thorough inspection of all fire, smoke, soot, and water damage, including areas that aren't immediately visible, such as wall cavities, attic spaces, and HVAC ductwork. Every finding is photographed, documented, and compiled into a detailed report in Xactimate format, ready for your insurance adjuster.

Water Removal & Structural Drying

Firefighting efforts leave behind significant water that must be extracted and dried immediately to prevent secondary damage and mould growth. We deploy industrial extraction equipment and commercial-grade drying systems, monitoring moisture levels daily until your structure meets drying standards

Soot & Smoke Damage Cleaning

Soot begins corroding surfaces within hours of a fire. We use professional-grade cleaning agents and techniques specific to the type of soot present, because wet smoke, dry smoke, and protein residue each require a different approach. All affected surfaces, including walls, ceilings, framing, fixtures, and contents, are cleaned methodically and thoroughly.

Smoke Odour Elimination

Smoke odour doesn't disappear with cleaning alone. It penetrates porous materials and can linger for months if not treated properly. We use thermal fogging, hydroxyl generators, and ozone treatment where appropriate to neutralize odour molecules at the source, not just mask them at the surface.

Contents Cleaning & Pack-Out

Furniture, clothing, personal belongings, and household items affected by smoke, soot, or water are carefully inventoried and assessed. Where salvageable, items are cleaned and restored. Those requiring specialist treatment are packed out to our facility for cleaning and safe storage until your home is ready. Belongings that cannot be restored are documented for your insurance claim.

Rebuild & Full Restoration

Once your home is clean, dry, and cleared, our in-house rebuild team restores it to pre-loss condition. From replacing drywall and insulation to repainting, flooring, cabinetry, and full structural reconstruction, we handle every phase in-house. You don't get handed off to a second contractor. We see your home from the day of the fire to the day you walk back in.

Who We Serve

Residential

Fire and smoke damage situations in Calgary homes don't always look the same. Here are the situations we most commonly help homeowners with:

Residential

Kitchen Fires

Kitchen fires are the most common type of residential fire we see in Calgary. Unattended cooking, grease fires, and faulty appliances are frequent causes. Even a contained kitchen fire produces smoke and soot that travels quickly through ventilation systems and spreads to rooms well beyond the kitchen. Don't assume the damage ends where the flames did. We assess the full extent, including hidden smoke penetration and restore your kitchen and home completely.

Residential

Heating-Related Fires

Calgary winters push heating systems hard. Space heater fires, furnace malfunctions, chimney fires, and electrical failures tied to heating equipment are all situations we respond to regularly, particularly between November and March. These fires often start in less-visible areas like utility rooms, attics, and wall cavities, and can cause significant structural damage before they're even detected.

Residential

Smoke & Soot Damage Without a Full Structural Fire

Not every fire call involves major structural damage. Sometimes it's a contained fire caught early, a neighbouring suite fire, or a smoke event from a malfunctioning appliance, but the smoke and soot damage throughout the home is extensive and requires professional treatment. If your home smells of smoke or has visible soot deposits, the damage is real and needs to be properly addressed to prevent ongoing corrosion and lingering odour.

Residential

Smoke Odour That Won't Go Away

Smoke odour that persists after a fire, or even after a previous restoration attempt, is one of the most common calls we receive. Smoke molecules embed themselves in drywall, insulation, flooring, soft furnishings, and HVAC systems. Surface cleaning alone rarely resolves the problem. Our odour elimination process goes beyond masking the smell. We neutralize it at the source using industrial equipment so the odour is genuinely gone, not temporarily covered.

Residential

Contents & Personal Belongings

A fire doesn't just damage your home's structure. It affects everything inside it. Furniture, clothing, electronics, documents, and irreplaceable personal items can all be impacted by fire, smoke, soot, and water. We carefully inventory and assess every affected item, restore what can be saved, and document what cannot for your insurance claim. Items requiring specialist treatment are packed out and stored safely at our facility while your home is being restored.

Residential

Water Damage from Firefighting

This is the part of fire damage that surprises most homeowners. Fire suppression, whether from your sprinkler system or the fire department's hoses, leaves behind significant water that needs to be extracted and dried immediately. If not addressed within hours, secondary water damage and mould growth follow. We treat water damage from firefighting as an urgent priority from the moment we arrive on site.

Insurance

Will your home insurance cover fire damage restoration?

One of the first questions Calgary homeowners ask us after a fire is: "What will my insurance cover?" The honest answer is that fire damage is one of the most commonly covered events under standard Alberta home insurance policies, but the specifics depend on your policy, your insurer, and the cause and circumstances of the fire.

In Alberta, home insurance could cover fire and smoke damage restoration when the event resulted from a sudden and accidental cause, such as:

• An accidental kitchen or cooking fire
• An electrical fire or wiring failure
• A heating system malfunction (furnace, space heater, or fireplace)
• An appliance fire (dryer, dishwasher, etc.)

Intentional acts, fires resulting from illegal activity, and damage from fires that occur in a home left vacant beyond your policy's vacancy clause may be covered at reduced limits or excluded. Smoke damage from a neighbouring property or wildfire smoke may be treated differently depending on your specific policy.Red Dot Restoration has extensive experience navigating fire-damage insurance claims with major Alberta insurers. Our team uses Xactimate, the industry-standard estimating software used by adjusters, so our documentation is in exactly the format your insurer expects. We:

• Help you understand what your policy likely covers before we begin
• Document all fire, smoke, soot, and water damage thoroughly with photos and a detailed scope of work
• Communicate directly with your adjuster when needed
• Handle the paperwork so you can focus on your family and your home

Not sure if you’re covered? Call for an inspection. Get a straight answer.

Disclaimer: Every fire damage situation and every insurance policy is different. Red Dot Restoration can help you understand the process, document the damage, and communicate with your adjuster, but final coverage decisions are always made by your insurance provider.

Service Area

Serving Calgary & Surrounding Area

Red Dot Restoration provides fire damage restoration across Calgary and the surrounding region, including:

Calgary (NW, NE, SW, SE) · Airdrie · Okotoks · Chestermere · Cochrane · High River · Strathmore · Langdon · Bragg Creek · Banff · Canmore

We also provide specialist fire and smoke damage restoration for property managers, condominium managers, and commercial spaces, with detailed reporting, insurance documentation, and minimal disruption to operations.

Visit our Commercial Fire & Smoke Damage Restoration page.

Real stories from real clients

When disaster strikes, Red Dot Restoration delivers

Five stars is not nearly enough! From start to finish everyone I spoke to was extremely polite, efficient and professional. All the contractors were clean and respectful, on-time and effective.
Home Owner
Calgary, Alberta
Red Dot Restoration has been exceptional to work with. Their team, especially Nick, has continually shown professionalism, reliability, and genuine care for the residents at one of my properties. The quality of their work speaks for itself—clean, meticulous, and completed to a very high standard.
Property Manager
Calgary, Alberta
One of our residents recently shared how grateful she was for Red Dot’s kindness and compassion during a difficult five-month repair in her suite. She described their workmanship as immaculate and their people skills as outstanding. The team even came late at night to move her freezer when the heat from equipment was causing the contents to melt. That level of service goes far above expectations.
Property Manager
Calgary, Alberta
From my perspective, I appreciate how responsive Red Dot is and how dedicated they are to maintaining a positive working relationship. They are open to feedback, always willing to learn, and consistently show respect for the unique needs of senior residents. Their commitment to completing projects properly and communicating professionally makes a real difference in our community.
Property Manager
Calgary, Alberta
I would not hesitate to recommend Mike Williams and the Red Dot Restoration team. Their work is excellent, their approach is compassionate, and their willingness to collaborate sets them apart.
Property Manager
Calgary Alberta
Their crews were always polite and helpful; the management was responsive to my emails and texts; I found they went beyond what might be expected. I'd hire Red Dot Restoration any time I needed restoration work on my property.
Home Owner
Calgary Alberta
During the heavy rain storms we had sewage backup in our basement. They responded the same day within 45 minutes. The response team was polite, informative, respectful and efficient. The project manager Justin has been very helpful during these frustrating times, always answering the phone and providing 24/7 service. Very good at putting our mind at ease.
Home Owner
Calgary Alberta

FAQs

Property damage can feel overwhelming. These FAQs are here to give you clarity, confidence, and a clear next step when it matters most.

How much does fire damage restoration cost in Calgary?

Fire damage restoration costs in Calgary vary significantly depending on the size of the affected area, the severity of the fire, and the extent of smoke, soot, and water damage involved. Smaller contained fires may fall in the range of $10,000 to $30,000, while more extensive structural damage and full rebuilds can range considerably higher. Red Dot Restoration provides a thorough on-site assessment and written estimate before any work begins, so you have a clear picture of the scope and cost from the start.

Is fire damage restoration covered by home insurance in Alberta?

Fire damage is one of the most commonly covered events under standard Alberta home insurance policies. In most cases, accidental fires, including kitchen fires, electrical fires, and heating equipment failures, are covered, along with resulting smoke, soot, and water damage from firefighting efforts. The specifics depend on your policy and insurer. Red Dot Restoration works directly with your adjuster, using Xactimate, and can help you understand what your situation likely entails from the moment we assess your home.

Disclaimer: Every fire damage situation and every insurance policy is different. Red Dot Restoration can help you understand the process, document the damage, and communicate with your adjuster, but final coverage decisions are always made by your insurance provider.

How long does fire damage restoration take?

The timeline depends on the severity and scope of the damage. Emergency stabilization and initial cleanup typically begin within the first 24 to 72 hours. Structural drying following firefighting water damage takes 3 to 5 days in most cases. Full restoration and rebuild, including replacing drywall, flooring, cabinetry, and finishes, can take several weeks to several months, depending on the extent of the losses. We provide a clear project timeline after our initial assessment so you know what to expect at every stage.

Can I stay in my home during fire damage restoration?

In most cases, following a significant fire, temporary relocation is necessary, at least during the initial cleanup, drying, and soot removal phases. Smoke residue and soot present ongoing air quality concerns, and the restoration process involves equipment, demolition, and controlled conditions that make the home unsuitable for living in. For minor smoke or soot events without structural damage, remaining in part of the home may be possible. Your insurance policy may cover temporary accommodation costs while your home is being restored, and we can help you document this as part of your claim.

What is the difference between fire damage, smoke damage, and soot damage?

Fire damage refers to the direct destruction caused by flames, including charred structures, burned materials, and compromised framing. Smoke damage refers to the penetration of smoke into walls, ceilings, contents, and HVAC systems, causing discolouration, corrosion, and persistent odour. Soot is the fine black residue deposited by smoke. It is acidic and begins corroding surfaces within hours of a fire. All three typically occur together, and each requires a specific treatment approach, which is why professional assessment covers all three rather than just the visible burn area.

How quickly does soot damage need to be treated?

Soot begins chemically reacting with and corroding surfaces within hours of a fire. Metal fixtures can tarnish and pit, plastics can permanently discolour, and painted surfaces become increasingly difficult to clean the longer treatment is delayed. This is why the first 24 to 48 hours after a fire are critical. Acting quickly directly affects how much can be saved and the overall cost of restoration.

Can smoke odour be fully eliminated after a fire?

Yes, when treated properly with professional-grade equipment, smoke odour can be fully eliminated rather than just masked. Surface cleaning alone is rarely sufficient because smoke molecules embed themselves in porous materials, including drywall, insulation, wood framing, flooring, and soft furnishings. Red Dot Restoration uses thermal fogging, hydroxyl generators, and ozone treatment where appropriate to neutralize odour at the source. If your home still smells of smoke after a previous restoration attempt, call us. Persistent odour is a solvable problem.

What should I do immediately after a fire in my Calgary home?

First and most importantly, do not re-enter your home until fire services have declared it safe to do so. Once it is safe, call your insurance company to report the claim and call Red Dot Restoration. Do not attempt to clean soot or smoke damage yourself, as improper cleaning can permanently set stains and make restoration more difficult. Don't run your HVAC system, as this can spread soot and smoke residue through your ductwork. We'll handle the assessment, securing your property, and documentation so you can focus on your family.

After a Fire, You Shouldn't Have to Figure It Out Alone.

IICRC Certified · Free Home Inspections · Insurance Claims Welcome · 24/7 Emergency Response · Calgary & Area

Call Red Dot Restoration for a fire damage assessment. We'll secure your property, explain the path forward honestly, and manage your insurance claim so you can focus on what matters most.