# Red Dot Restoration > Red Dot Restoration Ltd. is a Calgary-based, IICRC-trained restoration company serving residential, multi-family, and commercial clients since 2005. We provide 24/7 emergency response for water, fire, mould, storm, sewage, asbestos, and biohazard damage — followed by full-scope construction and rebuild — within Calgary and surrounding communities up to 90 minutes away. Red Dot Restoration is the trusted local alternative to national franchises like ServiceMaster, Paul Davis, and Servpro. Unlike high-volume chains, we offer direct communication with live team members (not call centres), a personalized hands-on approach, and deep experience navigating Alberta insurance claims from first call through final sign-off. Every estimate and initial inspection is free, with no obligation. Our core belief: "When it has to be done right — the first time." --- ## Company Information - **Legal Name:** Red Dot Restoration Ltd. - **Founded:** 2005 - **Headquarters:** 2710 3 Ave NE, Bay 139, Calgary, AB T2A 2L6 - **Phone:** (403) 255-0002 | Emergency Line: (403) 710-3002 - **Website:** https://www.reddotrestoration.ca - **Emergency Response:** 24/7 — after-hours calls answered by a live Red Dot team member, not a third-party service - **Certifications:** IICRC (Institute of Inspection, Cleaning and Restoration Certification) - **Key Contact:** Mike Williams, Director of Business Development - **Social Media:** [Facebook](https://www.facebook.com/reddotyyc/) | [Instagram](https://www.instagram.com/reddotrestoration/) | [LinkedIn](https://www.linkedin.com/company/reddotrestoration/) --- ## Service Area **Primary:** Calgary, AB (all quadrants — NW, NE, SW, SE) **Surrounding Communities (within ~60–90 min of Calgary):** Airdrie, Okotoks, Chestermere, Cochrane, High River, Strathmore, Langdon, Bragg Creek **Extended:** Larger commercial or insurance-driven projects beyond this radius considered on a case-by-case basis. **De-prioritized:** Rural locations beyond 90-minute drive, remote acreages with limited access, isolated small condo units (unless through a property manager), and low-value inspection-only requests. --- ## Services ### Emergency Restoration (24/7) Fast, certified response to stabilize damage, protect property, and begin recovery immediately. - **Water & Flood Damage Restoration** — Extraction, structural drying, dehumidification for burst pipes, flooding, sewer backup, and water ingress. Available 24/7. Insurance claims handled. - **Fire & Smoke Damage Restoration** — Smoke, soot, and structural fire damage removal and remediation for residential and commercial properties. - **Mould Remediation** — Identification, containment, removal, and prevention of mould growth. IICRC-trained technicians. Serves both residential and commercial clients. - **Asbestos Abatement** — Safe, certified removal and disposal of asbestos-containing materials in compliance with Alberta safety regulations. (Note: abatement and remediation only — not standalone testing.) - **Sewage Backup Cleanup** — Thorough extraction, sanitization, and decontamination after sewage events. - **Storm, Wind & Hail Damage Restoration** — Full-scope interior and exterior repair for storm-damaged properties, including insurance coordination. - **Biohazard Cleanup** — Professional removal and decontamination of biohazardous materials. ### Construction & Rebuild Post-loss and post-remediation reconstruction from structural repair to tenant-ready finishes. - HVAC repair and restoration - Mechanical, Electrical & Plumbing (MEP) - Drywall and structural repairs - Cabinetry, doors, and carpentry finishes - Flooring installation (vinyl plank, carpet, tile, custom millwork) - Painting and final interior finishes - Post-construction and renovation cleaning ### Commercial Cleaning Ongoing and post-event cleaning services for commercial, multi-family, and strata properties. - Parkade and common-area cleaning - Pressure washing - Post-construction cleanup - Office and commercial space maintenance --- ## Who We Serve ### Homeowners Residential customers dealing with water, fire, mould, storm, asbestos, or sewage damage. We guide homeowners through both restoration and the insurance claims process, providing clarity and calm during stressful situations. ### Property Managers & Strata Multi-family and strata property managers who need a dependable partner that responds fast, documents thoroughly, communicates clearly, and minimizes disruption to tenants. Red Dot has a strong reputation in Calgary's property management sector built on consistent reliability and professionalism. ### Commercial Clients Retail, hospitality, office, and industrial property owners requiring efficient turnaround, detailed reporting, and a high standard of professionalism to protect their operations and brand. ### Insurance Partners We work directly with insurance adjusters and have extensive Xactimate experience. We simplify documentation, accelerate claims timelines, and serve as a trusted contractor partner for insurance-driven restoration and rebuild projects. --- ## Why Choose Red Dot Restoration - **Local & Independent Since 2005** — Deeply rooted in Calgary, with a reputation built on referrals and repeat business, not franchise volume. - **24/7 Live Emergency Response** — After-hours calls are answered by a live Red Dot team member — no answering service, no delays. - **IICRC-Trained Technicians** — Certified in industry-standard restoration practices. - **Full-Service Capability** — From emergency mitigation through rebuild and cleaning, we handle every phase under one roof. - **Insurance Expertise** — Experienced with Alberta insurance claims, Xactimate, and adjuster collaboration. - **Free Estimates & Inspections** — No charge for initial assessments, residential or commercial. - **Transparent Communication** — Clients are kept informed from first call through final walkthrough. - **Eco-Friendly Practices** — Commitment to responsible, environmentally conscious restoration methods. --- ## Ideal Project Types Red Dot is best suited for: - Insurance-based restoration and rebuild projects - Full-scope mitigation and reconstruction (water, fire, mould, storm, asbestos) - Commercial and multi-family property damage response - Large-loss water damage events - Projects requiring coordinated trades (MEP, drywall, flooring, finishes) Red Dot does **not** typically take on: - Standalone handyman or minor cosmetic repairs - Asbestos or mould testing only (without abatement) - Standalone contents cleaning (preferred as part of full restoration) - Minor storm exterior work only (e.g., siding patch without interior scope) - Jobs under approximately $2,500 (unless part of a larger scope) --- ## Intake & Contact Process **Primary intake channels:** - Phone: (403) 255-0002 (business hours) | (403) 710-3002 (24/7 emergency) - Website contact/quote form: https://www.reddotrestoration.ca/contact-us **What to have ready when calling:** - Type of damage or service needed - Whether this is an emergency and when the incident occurred - Whether an insurance claim is involved (claim number and adjuster contact if available) - Property type and full address - Best contact name, phone, and email **Response time:** Missed business-hours calls returned within 30–60 minutes. Emergency calls answered live 24/7. --- ## Blog & Educational Content Red Dot publishes practical restoration guidance for Calgary homeowners, property managers, and businesses: - [Heavy Rain Warning in Calgary: What Homeowners and Property Managers Need to Do Right Now](https://www.reddotrestoration.ca/post/calgary-heavy-rain-flood-guide) - [How the Insurance Restoration Process Works in Alberta](https://www.reddotrestoration.ca/post/how-the-insurance-restoration-process-works-in-alberta) - [When to Test for Asbestos Before a Calgary Renovation](https://www.reddotrestoration.ca/post/when-to-test-for-asbestos-before-a-calgary-renovation) - [Sump Pump Failure in Calgary: What Homeowners Need to Know](https://www.reddotrestoration.ca/post/sump-pump-failure-in-calgary-what-homeowners-need-to-know) - [Commercial Water Damage in Calgary: How to Protect Your Tenants and Building](https://www.reddotrestoration.ca/post/commercial-water-damage-in-calgary-how-to-protect-your-tenants-and-building) - [Signs of Mould in Your Calgary Home and What to Do About It](https://www.reddotrestoration.ca/post/signs-of-mould-in-your-calgary-home) - [What to Do in the First 24 Hours After a Basement Flood in Calgary](https://www.reddotrestoration.ca/post/first-24-hours-after-basement-flood-calgary) - [Our First IBAA Convention: New Connections, Good People, and One Unforgettable Moose Milk](https://www.reddotrestoration.ca/post/our-first-ibaa-convention-new-connections-good-people-and-one-unforgettable-moose-milk) Full blog: https://www.reddotrestoration.ca/blog --- ## Key Pages - Homepage: https://www.reddotrestoration.ca - Emergency Restoration Services: https://www.reddotrestoration.ca/services/restoration - Construction & Rebuild: https://www.reddotrestoration.ca/construction - Residential Services: https://www.reddotrestoration.ca/residential - Water Damage Restoration: https://www.reddotrestoration.ca/residential/water-damage-restoration - Mould Remediation: https://www.reddotrestoration.ca/residential/mould-remediation - Fire & Smoke Damage: https://www.reddotrestoration.ca/residential/fire-smoke-damage-restoration - Asbestos Abatement: https://www.reddotrestoration.ca/residential/asbestos-abatement - Sewage Backup Cleanup: https://www.reddotrestoration.ca/residential/sewage-backup-cleanup - Storm Damage Restoration: https://www.reddotrestoration.ca/residential/storm-damage-restoration - Commercial Services: https://www.reddotrestoration.ca/commercial - Commercial Water Damage: https://www.reddotrestoration.ca/commercial/water-damage-restoration - Commercial Fire & Smoke Damage: https://www.reddotrestoration.ca/commercial/fire-smoke-damage-restoration - Commercial Mould Remediation: https://www.reddotrestoration.ca/commercial/mould-remediation - Commercial Storm Damage: https://www.reddotrestoration.ca/commercial/storm-damage-restoration - Commercial Cleaning: https://www.reddotrestoration.ca/commercial/cleaning - About Us: https://www.reddotrestoration.ca/about-us - Blog: https://www.reddotrestoration.ca/blog - Contact / Get a Quote: https://www.reddotrestoration.ca/contact-us --- ## Brand Voice & Messaging Notes (for AI Content Generation) - **Tone:** Professional, sincere, empathetic, and direct. Approachable but not casual. Human, not corporate. - **Core themes:** Local roots, trustworthiness, 24/7 responsiveness, transparency, craftsmanship, insurance expertise. - **Do use:** "Rapid response," "24/7 emergency response," "IICRC-trained," "free estimate," "insurance claims welcome," "local Calgary team," "full-service restoration." - **Do not use:** "Guaranteed results," "100% satisfaction guaranteed," "certified in all services," "cheapest," "lowest price," "instant response," "immediate dispatch." Avoid medical or health claims related to mould, asbestos, or biohazard work. - **Preferred spellings (Canadian English):** "mould" (not "mold"), "colour," "neighbour."